💬 Supercity Game Questions

372 Comments·Updated 14 August 2018 11:13 PM
13

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  • The Cargo Port rarely allows me to make something without a $ charge. Is that normal?  That and the Furniture Factory take many days before it allows any product to be made, unless you spend $$.  

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  • I guess you didn't like my comment about team games where the top 3 are added together and divided by 3 and then the other 2 members of the team need to get at least 70% of that to get anything. How about you take the total number of points needed and divide by 5 and that becomes the minimum needed to get the main prize? That will stop the ones only there to ride the others work to get the main prize.
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  • supercity bay is holding me up because of a lack of piasters what do you do
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  • Can someone tell me what Gifters are when I visit, as I have no idea what they are, Maybe if people can say what they are because if you are not on that level or not doing that task then you dont know, then people get very uspet if you do the wrong thing. I spend quite a lot of time trying to help everyone. Thank you and have a good day.
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  • ForumSupportForumSupport Forum Dweller ForumSupportComments: 1314 Super Moderator
    edited April 10
    The Cargo Port rarely allows me to make something without a $ charge. Is that normal?  That and the Furniture Factory take many days before it allows any product to be made, unless you spend $$.  

    As I have told you before on other comments, you don't have to use superbucks in the cargo port, you just need to have the items needed to make what you are wanting, so look at the cargo port for the item you want to make then look to the right of that item and see what it tells you that you need to have, collect those items then you can make what you are needing :)

     Here is an example.. Lets say you want to make a plank, ok so you look at the items next to the plank and make sure you have enough then you can click on Create.

    If you don't have what is needed it will look like this as you see the words Create wont let you click them, that is because you don't have the items needed on the right side. 
    For the concrete slab you would still need one brick as it shows there is 0 out of the 1 needed, so once you get a brick then the create button will light up. 

    For the metal beam it shows you would have 0 out of the 1 reinforcements that you need to make the metal beam, so once you have the 1 reinforcement then you can create the metal beam. 


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  • ForumSupportForumSupport Forum Dweller ForumSupportComments: 1314 Super Moderator
    I guess you didn't like my comment about team games where the top 3 are added together and divided by 3 and then the other 2 members of the team need to get at least 70% of that to get anything. How about you take the total number of points needed and divide by 5 and that becomes the minimum needed to get the main prize? That will stop the ones only there to ride the others work to get the main prize.
    The developers have already chosen how they want to do the team events and for the last team event each player had to have 150 to get the prize after the team got 750


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  • ForumSupportForumSupport Forum Dweller ForumSupportComments: 1314 Super Moderator
    Can someone tell me what Gifters are when I visit, as I have no idea what they are, Maybe if people can say what they are because if you are not on that level or not doing that task then you dont know, then people get very uspet if you do the wrong thing. I spend quite a lot of time trying to help everyone. Thank you and have a good day.
    I haven't heard what a "gifter" is but if they say daffodil buildings or any other seasonal building, you can go to the discussions tab in our forum and look up what they are :) 


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  • ForumSupportForumSupport Forum Dweller ForumSupportComments: 1314 Super Moderator
    supercity bay is holding me up because of a lack of piasters what do you do
    https://forums.playkot.com/en/discussion/140216/bay-explained#latest

    You can look here :) Please note that you need piastres when you are doing your buildings upgrades, it shows at the bottom of the quest pop up and they will be taken once you have enough, also piastres are used for land. 


    You get so many thousands and thousands of  piastres by throwing parties and collecting from the tourists during the time of the party :) the higher the level of stars on your hotel the more you will get. 

    You can also get 900 piastres from the Bay Bridge every 12 hours, 2000 piastres from the Cliffedge Lighthouse every 24 hours, 1300 piastres from the Do-Do nest every 12 hours after they are built.

    You can also get 200 Piastres from the Captains House every 6 hours. 400 piastres from the maître D's house every 8 hours, and 600 from the Designer's Belvedere every 7 hours. 2700 piastres from the Caribbean Square every 24 hours.
    House "figueres"  2500 piastres every 20 hours. 


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  • Come si fa ad avere più soldi verdi e come si fa a farsi inviare energia dai vicini
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  • Does anyone notice that it will cost us around $15 in Super Bucks to upgrade our old upgraded buildings? I think that's a bit much considering how hard we worked to upgrade them in the first place. I could see $5 but $15 is just wrong!
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  • jmkuc2000jmkuc2000 Freshly on the board jmkuc2000Comments: 2
    watch your sb they forgot to tell you they take you sb for upgrading most of the new buildings
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  • Dolores HolubDolores Holub Freshly on the board Dolores HolubComments: 1
    The Bay area hotel cannot be updated to level 4 until the Pool is at level 1. However, Dodo Nest needs to be built before Pool, but I can't build Dodo Nest until Hotel is at level 4. I'm confused.
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  • Glad to see how SC is becoming so greedy by taking as many SB's as possible along with goods and energy. This game has become a game for only the rich and those with all day to play. It has gone from a fun game where I would spend real money on to a game that is forcing you to spend real money just to keep up. The magic box pays out nothing but junk and if you want the building you have to buy it. Sorry SC, but like most of my original neighbors, it may be time to give up and you don't care. Quest after long quest and all the other stuff going on at the same time, is no Longer fun. I know that there are people who will pay the real money, as they have it, and that is fine, but you are going to loose a lot more players that buy sometimes, which in the long run will hurt more than you gain. GOOD LUCK.
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  • BuckstopBuckstop BuckstopComments:
    Nothing changes except the look of building. No production boost or reduced time.So what good is the upgrade really ?

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  • no room to build a shopping center.
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  • ForumSupportForumSupport Forum Dweller ForumSupportComments: 1314 Super Moderator
    TXAlaskan said:
    The Bay area hotel cannot be updated to level 4 until the Pool is at level 1. However, Dodo Nest needs to be built before Pool, but I can't build Dodo Nest until Hotel is at level 4. I'm confused.
    Yes, you are confused. Please read the game carefully :) 

    It says for the dodo nest you must upgrade restaurant to 4 not hotel. 


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  • binglebingle bingleComments:
    on building bay  bridge need to make wool to get baseball cap only drops every so often i have been trying now for awhile have not got one yet can someone help please

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  • ForumSupportForumSupport Forum Dweller ForumSupportComments: 1314 Super Moderator
    bingle said:
    on building bay  bridge need to make wool to get baseball cap only drops every so often i have been trying now for awhile have not got one yet can someone help please

    @bingle Unfortunately this is normal in the case of random drop items. The key to getting these items faster is the speedups that you can receive from your friends. 

    The more your friends speed up your buildings, the more you can collect and thus you will have higher chances to get the items. 

    Are your friends helping you with speedups? Do you have enough friends in Supercity?

    I wish you a fantastic day!
    Feel free to contact us any time you want.


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  • Rosa67Rosa67 Rosa67Comments: 1
    The new Easter Game is useless. The Bay has just opened and you already have a quest that so far has asked for profits from 210 daffodils worth of buildings. I like the game, but will be leaving soon if you keep insisting its all about friends and then requiring cash out of pocket to finish anything!
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  • alatraelalatrael alatraelComments: 3
    I'm not sure where to ask this and I can't seem to find where to submit a ticket, but the railway museum quest icon and leader board seem to be stuck in my game. They didn't go away after the quest finished and I didn't win any prizes other than the museum which I already have so it's not trying to prompt me for that. Attaching a pic to show what I mean, I have both the railway and the easter icon there 
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  • DRWDRW Freshly on the board DRWComments: 3
    Hi, I've looked all over and can't find any info on the Crab Cafe. I won it quite some time ago and have never been able to place it. Today the Easter Fair is requiring that I use it, but it still won't allow me to place it anywhere in my Bay city area.  What am I doing wrong?  Thank you. 
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  • Ma per chi vuole giocare come fa senza la barra dei vicini?
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  • statgalstatgal statgalComments:
    No way can I do the Easter Quest.  My first time to complain about the game because, after all, it is just a game.  But to post a quest that is impossible for some players to even attempt...much less to succeed...makes it no fun.  I can't place any water buildings yet, nor do I want to buy the required building.  No longer a fun game.
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  • ForumSupportForumSupport Forum Dweller ForumSupportComments: 1314 Super Moderator
    TXAlaskan said:
    The Bay area hotel cannot be updated to level 4 until the Pool is at level 1. However, Dodo Nest needs to be built before Pool, but I can't build Dodo Nest until Hotel is at level 4. I'm confused.
    You need to build the restaurant to level 4 not hotel, check the upgrade closely :) 


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  • J'essaie d'acheter le café crabe j,ai assez de  jonquilles mais je ne sais pas ou le placer dans la Baie il ne me laisse le lacer nulle part aidez-moi
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  • It says I need Crab café to get ladles, but it won't let me buy and place a crab café anywhere in bay! What do I do? Can't do Easter quests without it.
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  • PatriciaPatricia Freshly on the board PatriciaComments: 4
    Does anyone know where we can get a list of all the upgrades?  I don't like having to pay SB's for the upgrades to the regular businesses after paying for them the first time I built them.  I will need to prepare how much is needed and what is wanted.
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  • Rosa67Rosa67 Rosa67Comments: 1
    Didn't the Wooden Church say it wouldn't need neighbors to complete due to problems? I just got the 2nd step and it wants 15 jewelry stores in 24 hrs. I only have 1 and of my 50+ neighbors I have never seen more than 1 in theirs either. The jewelry shop needs 6 hrs to reload. Check my math, but isn't 6 X 15 a lot more than 24? Even allowing for cash to speed it up you would need $22 in superbucks and have to stay awake and on the game the entire time to complete it without neighbors. Even with neighbors you would need a ridiculous number of neighbors all helping speed up the jewelry store to finish. I don't see any way to finish this step without buying superbucks. Even with 6 jewelry stores you would have to stay on the game 24 hrs straight to finish. Am I missing something or is this becoming less a game and more a pick pocket operation with every quest?
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  • has anyone noticed the quest numbers on the items change ? I write down the items I need to complete a quest and then when I get that amount, I go back to click use..and the number of items change to more. I also made the quest for the professors home and it all disappeared on me ..I never got the home.
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  • how doyou place the crab shack and water bungalow.  I cant seem to place them anywhere
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  • there's an issue in the bay every time I finish 4 guest lists and am about to do the 5th one of the others suddenly starts again this is getting to be a joke also you cannot put the water buildings in its impossible


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  • i also note i keep losing superbucks every few days



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  • ForumSupportForumSupport Forum Dweller ForumSupportComments: 1314 Super Moderator
    It says I need Crab café to get ladles, but it won't let me buy and place a crab café anywhere in bay! What do I do? Can't do Easter quests without it.
    This will go in the water expansions in the Bay :) 🌊 

    Please note all pictures of items that have a water background will go in the water in the Bay 

    For the water expansions here is what you will need to know :) 

    Requirements: you can access to the water expansions after you complete the Cliff edge Lighthouse quest.

    You will receive this quest after upgrading the Workshop to level 5.
    The CliffEdge Lighthouse

    Reward: The Cliff Edge Lighthouse, brings 2,000 coins, 2,000 piastres every 24 hours, increases population capacity with 2000, can’t be sped up by friends

    The Water expansions can be bought one by one progressively, after you buy all the nearby land or water expansions. They have a fixed price.

    Only the new, specially-designed buildings and decorations can be placed on water:

    Buildings:

    🦀🦀Crab cafe: can be bought for 130 seasonal currency, requires 20 goods, brings 750 coins every 4 hours

    Water bungalow: can be bought for 12 superbucks, brings 400 coins every 3 hours

    Decorations:

    Pontoon bridge

    Buoy

    Buoy and seagull

    Fisherman in boat

    Flamingo island


    🔓Note: Even if the items are unlocked in the shop at any time, you will NOT be able to Purchase them or place them or put them in your storage only after you complete the Cliff Edge Lighthouse quest and buy the expansions!


    Don't hesitate to contact us any time with more questions :) 

    Have a wonderful day, 


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  • JoycePJoyceP JoycePComments: 9
    What is the difference between the upgraded farm plots and regular farm plots?  I can see that there are some additional special crops and it looks like some of the crops take half the time.  I just planted yellow peppers and didn't see any difference.  Did I overlook it?  Either a shorter growing period or more goods would be nice.

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  • ForumSupportForumSupport Forum Dweller ForumSupportComments: 1314 Super Moderator
    JoyceP said:
    What is the difference between the upgraded farm plots and regular farm plots?  I can see that there are some additional special crops and it looks like some of the crops take half the time.  I just planted yellow peppers and didn't see any difference.  Did I overlook it?  Either a shorter growing period or more goods would be nice.

    you can read about it here: https://forums.playkot.com/en/discussion/140595/new-upgrades-in-the-game/p1?new=1&fbclid=IwAR1NhZikiw4oPu_u9ZekaIYMMbbt2eusVt0USAkLdmFILub5YpVt9ESFX0o


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  • hi I need to get the crab cafe,but i don't know where to put it is there a special place for it

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  • ForumSupportForumSupport Forum Dweller ForumSupportComments: 1314 Super Moderator
    hi I need to get the crab cafe,but i don't know where to put it is there a special place for it

    You can look in this discussion and it tells you :):smile:
    https://forums.playkot.com/en/discussion/140309/new-bay-water-expansions#latest


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  • Marian KeyMarian Key Marian KeyComments: 2
    I've just finished the 'Wild Tribe' quest in the Bay area... I get nothing?? For all that hard work?? Just a couple of cryptic messages??? You should tell us the prize is "ZERO" ..saving us time, resources and effort.
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  • Could we purchase buildings we need to get items with coins as well as super bucks please. Love the game but gets a bit frustrating when I cant get the items needed to do the quests
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  • JeanJean Forum Dweller JeanComments: 41 ✭✭
    I can't find the quest for the Bay pool level 2. Could you please direct me to where this  quest list is?


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  • ForumSupportForumSupport Forum Dweller ForumSupportComments: 1314 Super Moderator
    Jean said:
    I can't find the quest for the Bay pool level 2. Could you please direct me to where this  quest list is?


    Some quests in the Bay don't have steps listed just as other quests. 


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  • ForumSupportForumSupport Forum Dweller ForumSupportComments: 1314 Super Moderator
    Could we purchase buildings we need to get items with coins as well as super bucks please. Love the game but gets a bit frustrating when I cant get the items needed to do the quests

    Please allow me to tell you how to get free superbucks in our game: 💵

    Many of the quests we have need buildings that cost superbucks, that is why we give you for free at least 42 superbucks a month just for logging into your game everyday 🤩

     As well with all 7 casinos and the Astrologer's House it is at least 124 a month, more with help from neighbors clicking on your casinos, randomly from the Mayor's Residence  and now with bingo...

     Here's the breakdown:

    We give you for free 7 superbucks every 5 days for playing everyday! ;) *Daily Bonus*

    We give you the option to get 7 casinos which give 1 superbuck each every 3 days!!!

    The Astrologer's House gives you 2 superbucks every 5 days

    From the daily bonus you get 7 superbucks every 5 days-- for 1 month = 42 superbucks ( give or take for the different amount of days each month has)

    If you have 7 casinos, they give 1 superbuck each every 3 days = 70 superbucks

    2 superbucks every 5 days from Astrologer's House = 12 superbucks a month,

     Randomly from the Mayor's Residence, Randomly from Bingo .. 

    so in total we give you for free at least 124 Superbucks a month to play the game and more if neighbors speed up casinos.. :) hope this helps you 

    We don't ever make you buy anything, that is always your personal choice.

    We give you these free superbucks because we know that you will need them for quests at some point.
     
    You always have the option not to use these free superbucks on anything in the game and you could just save them as long as you want or you can plan ahead and purchase buildings that will be needed for quests. that is your choice what you do with the free superbucks we give you every month!!! :) 

    Wishing you a fun and fantastic day,


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  • ForumSupportForumSupport Forum Dweller ForumSupportComments: 1314 Super Moderator
    I've just finished the 'Wild Tribe' quest in the Bay area... I get nothing?? For all that hard work?? Just a couple of cryptic messages??? You should tell us the prize is "ZERO" ..saving us time, resources and effort.
    There are a few quests in the Bay that don't have a "big prize" however, they must be done in order to do the other quests. 


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  • JeanJean Forum Dweller JeanComments: 41 ✭✭
    Jean said:
    I can't find the quest for the Bay pool level 2. Could you please direct me to where this  quest list is?


    Some quests in the Bay don't have steps listed just as other quests.  Jenn hun there is a quest list for the pool 1 and pool 2 I had it and lost it....some groups have 1 part other groups have another part. I will have to see if I can get it from a Russian site....very disappointed as I always get my quest lists from Playkot english version.

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  • ForumSupportForumSupport Forum Dweller ForumSupportComments: 1314 Super Moderator
    edited April 29
    Jean said:
    Jean said:
    I can't find the quest for the Bay pool level 2. Could you please direct me to where this  quest list is?


    Some quests in the Bay don't have steps listed just as other quests.  Jenn hun there is a quest list for the pool 1 and pool 2 I had it and lost it....some groups have 1 part other groups have another part. I will have to see if I can get it from a Russian site....very disappointed as I always get my quest lists from Playkot english version.

    If you have seen quest steps they were not posted from Supercity as we did not post them :) That is why I mentioned some quests don't have the steps listed :) https://playkot.helpshift.com/a/supercity/?p=web&s=walkthrough&f=the-bay

    Here are the steps that we have out however as i mentioned the Pool is not one of them. 


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  • timothy3timothy3 Freshly on the board timothy3Comments: 37
    any chance the art gallery Carolinas lab,petting zoo and storytellers house quests be repeated or added to super stories?
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  • ForumSupportForumSupport Forum Dweller ForumSupportComments: 1314 Super Moderator
    timothy3 said:
    any chance the art gallery Carolinas lab,petting zoo and storytellers house quests be repeated or added to super stories?
    perhaps someday


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  • Deanna KierDeanna Kier Freshly on the board Deanna KierComments: 1
    We need more ways to get Binders for Blueprints in the Bay without spending superbucks !!!  This game is not fun anymore !!
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  • Dawn ShinDawn Shin Dawn ShinComments: 1
    So, in my City Map, I only have City Center, Enchanted Valley, and Sands (which has been saying Coming Soon for a long time now). I saw that there were the Bay, Snow Plateau, and Highland other maps. Why don’t I have these other cities? Also, I’m currently level 69, if that’s any help.
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  • timothy3timothy3 Freshly on the board timothy3Comments: 37
     the valley as I wating to collect among the usual people that roam  the areas of the city what looked to be  frankensteins monster , does the buildings in area affect the roamers and is there any rare ones I may have missed I like seeing the different citizens 
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  • ForumSupportForumSupport Forum Dweller ForumSupportComments: 1314 Super Moderator
    Dawn Shin said:
    So, in my City Map, I only have City Center, Enchanted Valley, and Sands (which has been saying Coming Soon for a long time now). I saw that there were the Bay, Snow Plateau, and Highland other maps. Why don’t I have these other cities? Also, I’m currently level 69, if that’s any help.
    @Dawnshin, you are playing the mobile game, this forum is for the computer game and they are 2 different games.

    You will need to go here for all your mobile questions: https://forums.playkot.com/en/categories/supercity-mobile


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  • ForumSupportForumSupport Forum Dweller ForumSupportComments: 1314 Super Moderator
    timothy3 said:
     the valley as I wating to collect among the usual people that roam  the areas of the city what looked to be  frankensteins monster , does the buildings in area affect the roamers and is there any rare ones I may have missed I like seeing the different citizens 
    There are certain buildings that spawn special characters yes :) 


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  • ForumSupportForumSupport Forum Dweller ForumSupportComments: 1314 Super Moderator
    We need more ways to get Binders for Blueprints in the Bay without spending superbucks !!!  This game is not fun anymore !!

    The Marathon points are earned from usual actions in the game, such as:

    • sending out a fully-loaded Ship in the Bay - 2 points

    • fulfilling an order for a tourist - 1 point

    • starting a party at the Bay hotel - 8 points

    • points can be received also as prizes in our regular quests such as the Vietnam quest ;) 


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  • Tammy CiscoTammy Cisco Forum Dweller Tammy CiscoComments: 11
    SuperCity I don't know if you know how bad the game is acting right now but the earthquake like actions is making it difficult to play and visit neighbors for fear of clicking wrong buildings .also the building search is not working correctly for an example :if i have 5 pubs it will move from 1 straight to 5 can you check these problems please thanks
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  • ForumSupportForumSupport Forum Dweller ForumSupportComments: 1314 Super Moderator
    SuperCity I don't know if you know how bad the game is acting right now but the earthquake like actions is making it difficult to play and visit neighbors for fear of clicking wrong buildings .also the building search is not working correctly for an example :if i have 5 pubs it will move from 1 straight to 5 can you check these problems please thanks
    @Tammy Cisco If you are having a jumping/ shaking screen and you are using Chrome, chrome support has put out some helpful tips to help this issue stop for it's users:


    Please follow what they say and it should help you, if it does not, please leave a comment on the chrome support link that I gave you to let them know so they can try to help you further :)



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  • ASTROLOGERS HOME:  Stage #4 asks for 2 arches and 2 tower trims where do I get those or do I have to buy them.
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  • How do I get engines without using 25 superbucks
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  • Karen HullKaren Hull Karen HullComments: 8
    Here is a STUPID question for a STUPID request.  On the train cars this morning I have 2 quests on 1 train for a total of 58 hotdogs from the upgraded convenience store and on the train next to it I need 32 more.  This is not even funny anymore.  You are asking for 90 hot dogs and have the nerve to time it and I cannot sit here alllllllllllll day and collect hotdogs.  What is wrong with this?  You have lost the fun and perspective of this game.  Will have to send an empty train AGAIN>.....Lighten up 
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  • ForumSupportForumSupport Forum Dweller ForumSupportComments: 1314 Super Moderator
    How do I get engines without using 25 superbucks
    @LorraineTurner12 ;
    You collect enough patents and you get them as gifts as shown right in your game :) 


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  • ForumSupportForumSupport Forum Dweller ForumSupportComments: 1314 Super Moderator
    ASTROLOGERS HOME:  Stage #4 asks for 2 arches and 2 tower trims where do I get those or do I have to buy them.
    @Marjan Mavis you can click on the question mark next to the items and it will tell you where to get them. 

    You can read the entire quest steps in the HELP CENTER tab at the top of your game https://playkot.helpshift.com/a/supercity/?p=web&s=walkthrough&f=astrologer-s-home


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  • Pam JohnsonPam Johnson Pam JohnsonComments: 12
    hello...….just wondering if there is any information about the cherry orchard that has started today?  normally you have info and a link about all of the quests currently going.  I couldn't find any info on this one...…..
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  • ForumSupportForumSupport Forum Dweller ForumSupportComments: 1314 Super Moderator
    hello...….just wondering if there is any information about the cherry orchard that has started today?  normally you have info and a link about all of the quests currently going.  I couldn't find any info on this one...…..
    You would find the new quest information under the updates tab :) https://forums.playkot.com/en/discussion/140824/chain-quest-the-cherry-orchard-is-back#latest


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  • Vic MartinVic Martin Vic MartinComments: 9
    QUISIERA SABER PORQUE YO NO PUEDO JUNTAR EDIFICIOs YA QUE ME DICE QUE TENGO QUE TENER UN ESPACIO MINIMO SEPARADO ENTRE ELLOS Y EN OTROS PERFILES ESTAN TODOS PEGADOS

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  • ForumSupportForumSupport Forum Dweller ForumSupportComments: 1314 Super Moderator
    QUISIERA SABER PORQUE YO NO PUEDO JUNTAR EDIFICIOs YA QUE ME DICE QUE TENGO QUE TENER UN ESPACIO MINIMO SEPARADO ENTRE ELLOS Y EN OTROS PERFILES ESTAN TODOS PEGADOS

    Only the upgraded buildings can be put side by side. 


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  • I haven't been able to add a water bungalow anywhere, on the water or on the land.  Where, exactly, can one be placed?
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  • ForumSupportForumSupport Forum Dweller ForumSupportComments: 1314 Super Moderator
    I haven't been able to add a water bungalow anywhere, on the water or on the land.  Where, exactly, can one be placed?
    You can read all about it here: https://forums.playkot.com/en/discussion/140309/new-bay-water-expansions/p1


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  • timothy3timothy3 Freshly on the board timothy3Comments: 37
    can we get some older quests to do/redo? also new zoo/national park animals and would like new super stories added.
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  • Jenny DuffJenny Duff Jenny DuffComments: 1
    What is your game plan for migrating to Unity? Thank you.
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  • ForumSupportForumSupport Forum Dweller ForumSupportComments: 1314 Super Moderator
    What is your game plan for migrating to Unity? Thank you.
    There are none. When the time comes we will go to HTML5 ;) 


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  • how do I upgrade my buildings
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  • ForumSupportForumSupport Forum Dweller ForumSupportComments: 1314 Super Moderator
    how do I upgrade my buildings
    You first build the department of architecture then it will show you what you need to do and what buildings can be upgraded. 


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  • Mary GowansMary Gowans Mary GowansComments: 1
    how can i put 2 of the same kind of businesses together? keeps saying building too close!but notice when i visit neighbours they have the same kind of buildings together.
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  • ForumSupportForumSupport Forum Dweller ForumSupportComments: 1314 Super Moderator
    how can i put 2 of the same kind of businesses together? keeps saying building too close!but notice when i visit neighbours they have the same kind of buildings together.
    To place buildings side by side they must be the upgraded versions of the buildings. You need to buy the department of architecture in the shop then do what it tells you to do :) 


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  • donde se consigen las perlas
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  • timothy3timothy3 Freshly on the board timothy3Comments: 37
    Can we get some of the following quests repeated, Carolinas lab,photostudio   stable art museum,storytellers house wish station and cat café?

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  • ForumSupportForumSupport Forum Dweller ForumSupportComments: 1314 Super Moderator
    SC this blue square shows up in The Bay from time to time, what is it's purpose.
    Is it land that you can buy? 


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  • How do we acquire Mannequin for Dress in Tailor's Workshop now? ... The button for 'ASK FRIEND' has gone!
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  • Dian James FernandezDian James Fernandez Freshly on the board Dian James FernandezComments: 1
    Why do the Dracula Castle, Art building etc, give you a bottle of 3 energy? I am full of those bottles, yet that is  what the dracula gave me. I am waiting on admin, museum, and other needed items and i get a bottle of 3 energy. very disappointed. 
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  • I like the idea of extra order slots, but why is it we have to buy superbucks to use to purchase the extra slots? I think this is unfair because not every player can afford to keep purchasing the superbucks
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  • ForumSupportForumSupport Forum Dweller ForumSupportComments: 1314 Super Moderator
    I like the idea of extra order slots, but why is it we have to buy superbucks to use to purchase the extra slots? I think this is unfair because not every player can afford to keep purchasing the superbucks
    Yes, the extra slots cost superbucks. 

    That is your personal choice if you want to buy the extra slots, of course! 

    However, once players saw that the bay has extra places (that do cost superbucks as well)  they wrote to us in support and on the fan page and asked for the same thing for these buildings!

      That is why this was made, it was at the players' request 💞


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  • ForumSupportForumSupport Forum Dweller ForumSupportComments: 1314 Super Moderator
    edited June 8
    Why do the Dracula Castle, Art building etc, give you a bottle of 3 energy? I am full of those bottles, yet that is  what the dracula gave me. I am waiting on admin, museum, and other needed items and i get a bottle of 3 energy. very disappointed. 
    I have checked your account and you are NOT full of the +3 energy bottles, that is why you keep getting them. Once they are full then you will get your needed items for quests.

    You can read in the help center about how they work :) https://playkot.helpshift.com/a/supercity/?p=web&s=important-notice&f=helper-buildings



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  • ForumSupportForumSupport Forum Dweller ForumSupportComments: 1314 Super Moderator
    How do we acquire Mannequin for Dress in Tailor's Workshop now? ... The button for 'ASK FRIEND' has gone!
    Once you have 0 in the inventory then you will be able to ask neighbors for them. So check your inventory see how many you can have then you can ask that many neighbors that way your inventory will fill up again :) 


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  • Hi Why have  Asian Festival food only 6 days ? If you present 12? Thank you)
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  • I purchased summer keys and I guess got everything, but I still had 97 keys, where did the cash left over go. 
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  • ForumSupportForumSupport Forum Dweller ForumSupportComments: 1314 Super Moderator
    I purchased summer keys and I guess got everything, but I still had 97 keys, where did the cash left over go. 
    I don't know what you mean about leftover cash? But if you have any keys left then they will be found in your inventory along with all other past key types :) 


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  • ForumSupportForumSupport Forum Dweller ForumSupportComments: 1314 Super Moderator
    Hi Why have  Asian Festival food only 6 days ? If you present 12? Thank you)
    I am not sure what you mean? Can you please explain in more details so that I may answer you accordingly? 


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  • What is your game plan for migrating to Unity? Thank you.
    There are none. When the time comes we will go to HTML5 ;) 
    I am playing Pet City and when Flash is gone in 2020 I am going to lose my pet. I have spoken several times with Val the developer and I am thinking Supercity is going the same way. He has shown players what it will look like when Flash is gone. I am not impressed as I have to start the game all over again. Everything I have bought since 2014 I am losing. I highly doubt Supercity will look anything like it does now. I trust Val as he is a longtime developer of Pet City since 2011 so he knows what he is talking about.

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  • Why can I not purchase piastres?  Also, wouldn't it be fair to have the buildings, that can only stay in the bay, give piastres?  We get coins in the other lands?  Thank-you
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  • rubylim19rubylim19 rubylim19Comments: 1
    It now requires gasoline and chemicals to start the ski house and the jestki shop working. Also the octopus water park. Why change the rules in the middle of the game? Not to mention all the rocks and other obstacles you need to remove. It’s a waste of time waiting.Its already expensive as it is, now they are adding more moneymaking stuff I spent a lot of real money already and I dont want to,play anymore,
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  • Pam DuncanPam Duncan Pam DuncanComments: 2
    well in the end I took off your extension and now it works
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  • ForumSupportForumSupport Forum Dweller ForumSupportComments: 1314 Super Moderator
    What is your game plan for migrating to Unity? Thank you.
    There are none. When the time comes we will go to HTML5 ;) 
    I am playing Pet City and when Flash is gone in 2020 I am going to lose my pet. I have spoken several times with Val the developer and I am thinking Supercity is going the same way. He has shown players what it will look like when Flash is gone. I am not impressed as I have to start the game all over again. Everything I have bought since 2014 I am losing. I highly doubt Supercity will look anything like it does now. I trust Val as he is a longtime developer of Pet City since 2011 so he knows what he is talking about.

    Supercity is not the same game as pet city nor the same developers, our game wont change how it looks :) As you know our graphics now are better already than most games on facebook :) Nothing to worry about 


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  • ForumSupportForumSupport Forum Dweller ForumSupportComments: 1314 Super Moderator
    rubylim19 said:
    It now requires gasoline and chemicals to start the ski house and the jestki shop working. Also the octopus water park. Why change the rules in the middle of the game? Not to mention all the rocks and other obstacles you need to remove. It’s a waste of time waiting.Its already expensive as it is, now they are adding more moneymaking stuff I spent a lot of real money already and I dont want to,play anymore,
    Nope, nothing has changed it is still the same as it always has been :) 


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  • ForumSupportForumSupport Forum Dweller ForumSupportComments: 1314 Super Moderator
    Why can I not purchase piastres?  Also, wouldn't it be fair to have the buildings, that can only stay in the bay, give piastres?  We get coins in the other lands?  Thank-you
    You get so many thousands and thousands of  piastres by throwing parties and collecting from the tourists during the time of the party :) the higher the level of stars on your hotel the more you will get. 

    You can also get 900 piastres from the Bay Bridge every 12 hours, 
    2000 piastres from the Cliffedge Lighthouse every 24 hours, 
    1300 piastres from the Do-Do nest every 12 hours after they are built.

    You can also get 200 Piastres from the Captains House every 6 hours. 
    400 piastres from the maître D's house every 8 hours, 
     600 from the Designer's Belvedere every 7 hours. 2700 piastres from the Caribbean Square every 24 hours.
    House "figueres"  2500 piastres every 20 hours.  Easter Island Moai 3,000 piastres every 36 hours. 
    Kayak Rental 2,ooo piastres every 24 hours.
    Diving School: gives 1,300 piastres every 16 hours
    Tree House AKA Janes house 1700 piastres every 24 hours



    Have a wonderful day


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  • Hello, I have a quest that calls for three concrete slabs. I have 2 in inventory and produced 1 more but the quest shows 1 of 3. Why aren't the 2 from inventory being used to complete the quest? Thanks.
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  • MaricarmenMaricarmen MaricarmenComments: 2
    edited June 18
    Me gustaría saber como voy a poder obtener la escuela de buceo que ofrece el maratón de la bahía. Los planos que se pueden obtener son repartidos para el juego al azar y hasta este momento tengo 3 tiendas de antigüedades y tengo 14 planos para una cuarta tienda, también tengo el alquiler de kayak y tengo 115 planos para la escuela de buceo para el que necesito 185 es decir me faltan 70 planos. En este momento puedo ganar con los puntos del último apartado (solo me queda el nº 10) 35 planos, voy a la primera en la clasificación del maratón con lo que ganaré 40 planos mas. En total solo puedo conseguir de aquí al final del maratón 75 planos. 5 mas de los que necesito para la escuela de buceo, pero de acuerdo con el reparto que hace el juego de los planos lo que tendré es otra tienda de antigüedades. Por favor agreguen ustedes una o dos etapas más para que podamos conseguir más planos. Muchas gracias.
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  • ForumSupportForumSupport Forum Dweller ForumSupportComments: 1314 Super Moderator
    Hello, I have a quest that calls for three concrete slabs. I have 2 in inventory and produced 1 more but the quest shows 1 of 3. Why aren't the 2 from inventory being used to complete the quest? Thanks.
     if a quest requires PRODUCING items at Farms and Factories, it means that the very process of producing while a quest is active is what counted towards the quest


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  • Karen HullKaren Hull Karen HullComments: 8
    Here is my HUGE dilemma.  I cannot purchase any more land in the Bay because I did not upgrade my hotel again.  I cannot upgrade my hotel because I need 16 facemasks, and 60 Eggplant.  I cannot accumulate any of this because every party I need a face mask and 5 or 6 eggplants.  I cannot stop doing the parties because I need to collect for the Marathon.  What is a player supposed to do?  Please stop putting a face mask on EVERY party.  This cannot be done all at the same time and now you are punishing me and not letting me purchase land in the Bay.  Kind of not fair is it?
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  • I am on level 97, and I'm having to put buildings, zoo plots and decorations into storage to make room for new things, all because buying an expansion takes so many coins. Right now an expansion costs 1,510,000 coins. How much higher will the price increase?
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  • ForumSupportForumSupport Forum Dweller ForumSupportComments: 1314 Super Moderator
    SC having to constantly refresh the game is ridiculous.  We know the drill about the tips on clearing the cache, etc...But when you get on the game and it is a constant issue as nothing you click on registers.  There are obvious issues with the game.  And it is the ONLY game most of us have issues with, at least those of us that play several different games on the FB platform.  It isn't our computers, out internet, etc....These are SC game issues. And they are frustrating.  
    That is why we had downtime last week, we upgraded our servers :) Now it is very important for each and every player to clear the history and cache to the beginning of time and delete all temp files so that all the info from the old servers will be out of their computers and the new server information will be able to connect. 

    Have a great day


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  • ForumSupportForumSupport Forum Dweller ForumSupportComments: 1314 Super Moderator
    edited June 25
    SC Why bother having a "Forum" when practically every single item is "CLOSED."  it is a waste of space.
    Because this is not a place for complaints or issues the Forum is for information only. The items that say closed mean they can't be commented on. So many players were just coming here to complain about each quest on each and every post and that is not what the forum is for :(

    Where we post the new updates, sales, offers and quest information. Therefore all of those items are closed for comments. If you have questions about the game you should post in the correct section if you have suggestions then post in the correct section. If you have game issues contact the support department, if you have a complaint go to the correct section on the fan page called complaints :) 

    Everything has a purpose, and every place has a purpose, players just need to learn where to post their items so that they can be helped better :) 


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