💬 Supercity Game Questions

366 Comments·Updated 14 August 2018 11:13 PM
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  • ForumSupportForumSupport Forum Dweller ForumSupportComments: 1307 Super Moderator
    I am on level 97, and I'm having to put buildings, zoo plots and decorations into storage to make room for new things, all because buying an expansion takes so many coins. Right now an expansion costs 1,510,000 coins. How much higher will the price increase?
    At this time, no there is no cap on land prices. The more you buy the higher it will continue to get just as in real life, the more property you own the more you will pay for that land. 


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  • timothy3timothy3 Freshly on the board timothy3Comments: 36
    if I don't acquire    the antiques shop before the end of the current marathon  (I need 13 blueprints to get it) will I be able to buy it or do I have to wait for it to become available again? 
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  • ForumSupportForumSupport Forum Dweller ForumSupportComments: 1307 Super Moderator
    timothy3 said:
    if I don't acquire    the antiques shop before the end of the current marathon  (I need 13 blueprints to get it) will I be able to buy it or do I have to wait for it to become available again? 
    At this time the only way to obtain the building is during this marathon :) 


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  • Why can't I place my Bungalow in the Bay area?
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  • ForumSupportForumSupport Forum Dweller ForumSupportComments: 1307 Super Moderator
    Why can't I place my Bungalow in the Bay area?
    This will go in the water expansions in the Bay :) 🌊 

    Please note all pictures of items that have a water background will go in the water in the Bay 

    For the water expansions here is what you will need to know :) 

    Requirements: you can access to the water expansions after you complete the Cliff edge Lighthouse quest.

    You will receive this quest after upgrading the Workshop to level 5.
    The Cliff Edge Lighthouse

    Reward: The Cliff Edge Lighthouse, brings 2,000 coins, 2,000 piastres every 24 hours, increases population capacity with 2000, can’t be sped up by friends

    The Water expansions can be bought one by one progressively, after you buy all the nearby land or water expansions. That means you need to start at the bridge and by all the land up to the water then you can buy the water plots :) 

    Only the new, specially-designed buildings and decorations can be placed on water:

    Buildings:

    🦀🦀Crab Café : can be bought for 130 seasonal currency, requires 20 goods, brings 750 coins every 4 hours

    Water bungalow : can be bought for 12 superbucks, brings 400 coins every 3 hours

    Diving School : gives 1,300 piastres, 1,300 coins,  every 16 hours

    Kayak Rental: gives 2,000 coins, 2,000 piastres every 24 hours

    Decorations:

    Pontoon bridge

    Buoy

    Buoy and seagull

    Fisherman in boat

    Flamingo Island


    🔓Note: Even if the items are unlocked in the shop at any time, you will NOT be able to Purchase them or place them or put them in your storage only after you complete the Cliff Edge Lighthouse quest and buy the expansions!


    Don't hesitate to contact us any time with more questions :) 

    Have a wonderful day, 
    🏝 Playkot support 🚢


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  • I have made several reinforcements, but when I need them I cann't find them anywhere. Can you tell me where I can find them? Thanks
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  • ForumSupportForumSupport Forum Dweller ForumSupportComments: 1307 Super Moderator
    I have made several reinforcements, but when I need them I cann't find them anywhere. Can you tell me where I can find them? Thanks
    @Marijke Thijssen They would be in your inventory under the cargo port tab as in my example: 


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  • Thank you JennRodriguez, I found it. 
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  • Hello...I apologize if I am in the wrong area. Not sure where to go...I have 2 questions...1...how do I get those hearts to place on my city. (the Pink Ones)lol
    and 2..How do I add a message in the cloud that I see on some cities board to let people know what I don't want them to click on when they are visiting my city.
    Example I don't want my Casino clicked on and a few other things...thanks
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  • ForumSupportForumSupport Forum Dweller ForumSupportComments: 1307 Super Moderator
    edited July 7
    Hello...I apologize if I am in the wrong area. Not sure where to go...I have 2 questions...1...how do I get those hearts to place on my city. (the Pink Ones)lol
    and 2..How do I add a message in the cloud that I see on some cities board to let people know what I don't want them to click on when they are visiting my city.
    Example I don't want my Casino clicked on and a few other things...thanks
    @mycityisbeautiful I have moved your question to the correct area, called supercity game questions, all questions about the game you should put here :smile:

    Answer #1 you can buy the pink hearts in the shop under the Roads and Decorations tab then under the statues and fountains tab at the top, as it is a statue :) 
    Answer #2 To write a message you just click on the pencil where you make your city name and there is a message box there. You can write up to only 4 LINES if you make more than that then it will be TOO LITTLE for your neighbors to read. 

    However, I am not sure why you would not want players to click on your casinos for you, to speed them up? That will help you to get superbucks faster in the game so that you can buy more of the buildings that you will need that cost superbucks. :)


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  • Fran SmithFran Smith Fran SmithComments: 1
    Where is my antique shop?  I had a few more points to go to complete, but you kept sending me points for kayak rental and diving school.  they are back in new marathon but not antique store.  unrealistic time frames to complete quests for people without funds to buy everything.
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  • JeanJean Forum Dweller JeanComments: 41 ✭✭
    Would you please stop closing the posts before everyone has a chance to post. I needed to ask a question about the Medieval castle quest and it is already closed. So unfair. I can not post on the app page and as a player I too need help and answers and I always ask nicely. Australia's time zone does not let me post immediately you put the quest up as it is my sleep time.
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  • where in the bay do you find figs?                                                                                                                                               "             

    A modern take on adventure XII (24h)

    Collect 12 Guitar amplifiers. You can get from 1 to 2 items each time (Tom and Bob’s house, American house)

    Collect 10 Jackets (Tailor’s workshop)

    Collect 15 Figs (Bay)

     

                                                                                                                                                                                   
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  • JoycePJoyceP JoycePComments: 9
    Is there a way to see the tent requests (the ones after you have repaired the tent) without always having to go to the Sands and opening up there?  It would be nice if there were an icon or something you could click on wherever you are so that you could see what items you need.  Maybe I'm just missing a step...please let me know.  Thank you!

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  • ForumSupportForumSupport Forum Dweller ForumSupportComments: 1307 Super Moderator
    Jean said:
    Would you please stop closing the posts before everyone has a chance to post. I needed to ask a question about the Medieval castle quest and it is already closed. So unfair. I can not post on the app page and as a player I too need help and answers and I always ask nicely. Australia's time zone does not let me post immediately you put the quest up as it is my sleep time.
    Hello Jean, the posts are closed because there is no need for comments on them. If you have a question then you should put it here in the correct post labeled supercity game questions :) What is it that you are needing to ask? 

    You can read about our forum and how it now works here: https://forums.playkot.com/en/discussion/140850/%F0%9F%9B%91important-dont-make-new-discussions-look-for-and-use-the-correct-topic-for-your-comments-please#latest

    This should help you understand better how the forum works and where to place your comments :) have a wonderful day


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  • ForumSupportForumSupport Forum Dweller ForumSupportComments: 1307 Super Moderator
    where in the bay do you find figs?                                                                                                                                               "             

    A modern take on adventure XII (24h)

    Collect 12 Guitar amplifiers. You can get from 1 to 2 items each time (Tom and Bob’s house, American house)

    Collect 10 Jackets (Tailor’s workshop)

    Collect 15 Figs (Bay)

     

                                                                                                                                                                                   
    You make them in the garden plots in the Bay :) 


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  • David HellawellDavid Hellawell Freshly on the board David HellawellComments: 9
    Hi Jenn, I have asked this question in different area's and NOBODY has yes given me an answer. How / when can you Upgrade the Traders Tent? 
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  • ForumSupportForumSupport Forum Dweller ForumSupportComments: 1307 Super Moderator
    Hi Jenn, I have asked this question in different area's and NOBODY has yes given me an answer. How / when can you Upgrade the Traders Tent? 
    Good day, Once that step of the quest comes to the game then there will be a post to the fan page :) 


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  • Stu_StubbsStu_Stubbs Stu_StubbsComments: 17
    Is there any intention to offer opportunity to "purchase" additional piastres in the Bay? In the other areas players can purchase additional Goods, Coins, Superbucks and Pearls. It is quite a challenge to amass 608000 piastres to upgrade the Swimming Pool to Level 2 - the ability purchase additional piastres would be helpful... I see other players have asked the same question. Thank you. 
    Cheers
    Stu

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  • timothy3timothy3 Freshly on the board timothy3Comments: 36
    can we get another captains house and matre'ds Belvedere when they were offered I had just unlocked the bay and did not meet the requirements I would like a chance at them 
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  • ForumSupportForumSupport Forum Dweller ForumSupportComments: 1307 Super Moderator
    edited July 24
    Is there any intention to offer opportunity to "purchase" additional piastres in the Bay? In the other areas players can purchase additional Goods, Coins, Superbucks and Pearls. It is quite a challenge to amass 608000 piastres to upgrade the Swimming Pool to Level 2 - the ability purchase additional piastres would be helpful... I see other players have asked the same question. Thank you. 
    At this time no there is no way to purchase piastres as there are lots and lots of ways to get them :) You get so many thousands and thousands of  piastres by throwing parties and collecting from the tourists during the time of the party :) the higher the level of stars on your hotel the more you will get. 

    You can also get 900 piastres from the Bay Bridge every 12 hours, 
    2000 piastres from the Cliffedge Lighthouse every 24 hours, 
    1300 piastres from the Do-Do nest every 12 hours after they are built.

    You can also get 200 Piastres from the Captains House every 6 hours. 
    400 piastres from the maître D's house every 8 hours, 
     600 from the Designer's Belvedere every 7 hours. 2700 piastres from the Caribbean Square every 24 hours.
    House "figueres"  2500 piastres every 20 hours.  Easter Island Moai 3,000 piastres every 36 hours. 
    Kayak Rental 2,ooo piastres every 24 hours.
    Diving School: gives 1,300 piastres every 16 hours
    Tree House AKA Janes house 1700 piastres every 24 hours
    Tropical Park 1800 piastres every 20 hours




    Have a wonderful day,


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  • ForumSupportForumSupport Forum Dweller ForumSupportComments: 1307 Super Moderator
    timothy3 said:
    can we get another captains house and matre'ds Belvedere when they were offered I had just unlocked the bay and did not meet the requirements I would like a chance at them 
    There are no plans for this at this time 


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  • Is there a diagram for placing the 7 casino's so they all fit on main city?
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  • Just a suggestion, we could use farm land in the bay area as they do need crops for people living there and right now you cannot put a barn up in the bay area.  Just a thought!
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  • edited July 30
    Accès à la baie bloquée, je ne peux plus avancer Pourquoi Merci
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  • Lisa BakerLisa Baker Lisa BakerComments: 6
    When will it be possible to trade  city  coins for bay coins? it's hard for me to complete an upgrade because I have to use many of the bay coins for parties to produce fruit. I have the dodo nest, village and lighthouse but they don't produce coins fast enough to keep ahead of the process.
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  • ForumSupportForumSupport Forum Dweller ForumSupportComments: 1307 Super Moderator
    Just a suggestion, we could use farm land in the bay area as they do need crops for people living there and right now you cannot put a barn up in the bay area.  Just a thought!
    You can put the upgraded farms in the bay :) 


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  • ForumSupportForumSupport Forum Dweller ForumSupportComments: 1307 Super Moderator
    Is there a diagram for placing the 7 casino's so they all fit on main city?
    Sure we have one in our help center tab at the top of the game :) https://playkot.helpshift.com/a/supercity/?p=web&s=important-notice&f=how-to-get-a-casino


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  • was ist die Bedingung für die Aufwertung des Händlerzeltes ?

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  • ForumSupportForumSupport Forum Dweller ForumSupportComments: 1307 Super Moderator
    was ist die Bedingung für die Aufwertung des Händlerzeltes ?

    Once stage 2 of the sands is available it will be posted on the fan page and here in our forum :) 


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  • When I go to some of my friends's places, I notice that many of them have stacked up their business buildings ... for example, they have a whole bunch of  Wok cafes in a row or a whole bunch of bistros or whatever .... making it easy to grab what they need without all the running around.  But when I place my buildings, I am not allowed to do that. I get the "too close to another bistro" or whatever message. I can only have so many of any one business or production building at any one area of the game .... so how do these other people manage to stack up their buildings like that?
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  • ForumSupportForumSupport Forum Dweller ForumSupportComments: 1307 Super Moderator
    When I go to some of my friends's places, I notice that many of them have stacked up their business buildings ... for example, they have a whole bunch of  Wok cafes in a row or a whole bunch of bistros or whatever .... making it easy to grab what they need without all the running around.  But when I place my buildings, I am not allowed to do that. I get the "too close to another bistro" or whatever message. I can only have so many of any one business or production building at any one area of the game .... so how do these other people manage to stack up their buildings like that?
    @RoseSimone that is the benifit of doing upgrades to your buildings, once they are upgraded you can place them next to each other :) 


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  • Tammy CiscoTammy Cisco Forum Dweller Tammy CiscoComments: 10
    please tell me why after I filled my camel caravan it left before i could press use or send and all my items are in my inventory and i have to wait 12 hours for my caravan to come home for the 2nd time. what am I doing wrong please I need info and the video didnt help with this problem Thanks for reading 
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  • ForumSupportForumSupport Forum Dweller ForumSupportComments: 1307 Super Moderator
    edited August 9
    please tell me why after I filled my camel caravan it left before i could press use or send and all my items are in my inventory and i have to wait 12 hours for my caravan to come home for the 2nd time. what am I doing wrong please I need info and the video didnt help with this problem Thanks for reading 
    The camels have a timer same as the train, you have so much time to fill the orders or they will leave by themselves. Any items you had but didn't click on use will stay in your inventory. 


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  • ForumSupportForumSupport Forum Dweller ForumSupportComments: 1307 Super Moderator
    SC I know you responded to my request to re issue the Puppet Theatre quest, "as it being too difficult" - but I also know that I have several neighbors that have more than one of those.  And I know my skills at getting these quests done is better than it used to be and I would like the opportunity to get this building (as I know several of the other neighbors would like to try to get it as well.)  I hope the team will consider re issuing it.  And for those that already have it give them an alternate building.  Thank in advance for your response.  
    I have informed our wonderful team of your suggestion :) Hopefully, someday you too will have this building. If you know of neighbors that have more than one of these, then they have cheated as you can only have one. If you could contact support with this information that would be very helpful! 


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  • johnludusjohnludus johnludusComments: 1
    Where do I get bamboo stems?  It's not listed on the furniture factory help page.
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  • johnludus said:
    Where do I get bamboo stems?  It's not listed on the furniture factory help page.
    There are items in the game that you can't buy, the bamboo stems are one of them. I received 5 as a reward. I cannot remember which quest it was. Marian

    johnludus said:
    Where do I get bamboo stems?  It's not listed on the furniture factory help page.

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  • ForumSupportForumSupport Forum Dweller ForumSupportComments: 1307 Super Moderator
    johnludus said:
    Where do I get bamboo stems?  It's not listed on the furniture factory help page.
    There are items in the game that you can't buy, the bamboo stems are one of them. I received 5 as a reward. I cannot remember which quest it was. Marian

    johnludus said:
    Where do I get bamboo stems?  It's not listed on the furniture factory help page.

    Once you run out of them in the inventory then you can ask your neighbors for the items


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  • How do I buy a water expansion for the bay area?
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  • ForumSupportForumSupport Forum Dweller ForumSupportComments: 1307 Super Moderator
    Ells22104 said:
    How do I buy a water expansion for the bay area?
    You can look at the topic here: https://forums.playkot.com/en/discussion/140309/new-bay-water-expansions#latest


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  • Stu_StubbsStu_Stubbs Stu_StubbsComments: 17
    Good morning; a couple of questions:
    • when you earn "buoys" from sailings of the "ship at sea" in the Bay, where do they get saved to? I have yet to find them...
    • When you have "decorations" in storage, such as Halloween decor for residences, how do you get rid of them if they are no longer wanted? 
    Thank you...
    Cheers
    Stu

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  • ForumSupportForumSupport Forum Dweller ForumSupportComments: 1307 Super Moderator
    Good morning; a couple of questions:
    • when you earn "buoys" from sailings of the "ship at sea" in the Bay, where do they get saved to? I have yet to find them...
    • When you have "decorations" in storage, such as Halloween decor for residences, how do you get rid of them if they are no longer wanted? 
    Thank you...
    You get buoys from doing the quest for Regatta quest, you click on the quest icon and then you chose which person you would like to do and do what they ask of you and you get buoys as a reward. You can get buoys from the chest event right now as well. 

    If you have any decor in the shop that you do not want simply click on the cash register button and you can sell them for the amount shown in your game. 


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  • Stu_StubbsStu_Stubbs Stu_StubbsComments: 17
    Good morning; thanks for the prompt response. The problem with decor in "storage" is that they do not have a cash register button, hence my question... 
    Cheers
    Stu

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  • AmethystAmethyst AmethystComments: 2
    Why aren’t any of my residences purchasable? I have even spent real money to increase my population only to have my residences say I need need to increase to buy. All of the residences are greyed out and I’m very irritated that I had to dish out real cash and still can’t get what I need.
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  • Hello SuperCity....first I have been meaning to write to you and thank you for putting in the search for buildings.  Sometimes it can be like finding a needle in a haystack when you have buildings throughout several lands.  This option has come in handy for me several times. 

    I must be blind as a bat, I cannot figure out how to upgrade my jewellers stall as it says I have to complete a work bench.  Could you please help with this?  Thank you so much, and keep up the good work. 
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  • I was wondering how do I update the spa when I have to update the swimming pool but you can't up date that until you update the hotel to level five but you can't do that till you update the spa? Am I missing something? 
    please help 

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  • ForumSupportForumSupport Forum Dweller ForumSupportComments: 1307 Super Moderator
    Good morning; thanks for the prompt response. The problem with decor in "storage" is that they do not have a cash register button, hence my question... 
    Oh you mean the Halloween skin, no you can't sell that, if you don't want to use it then just ignore it, it is not decor but a skin for your building to change the way it looks :) 


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  • ForumSupportForumSupport Forum Dweller ForumSupportComments: 1307 Super Moderator
    I was wondering how do I update the spa when I have to update the swimming pool but you can't up date that until you update the hotel to level five but you can't do that till you update the spa? Am I missing something? 
    please help 

    The basic scheme is the following:

    Wooden pier →
    Workshop level 1 → Restaurant level 1 → Hotel level 1 (0 stars) → The tourists appear → Hotel level 2 (1 star) →
    The ship level 2 → Workshop level 2 → Restaurant level 2 → Hotel level 3 (2 stars) →
    The Ship level 3 → Workshop level 3 → Garden patch 1 & Restaurant 3 → Hotel level 4 (3 stars) →
    The Ship level 4 → Workshop level 4 → Garden patch 2 & Restaurant level 4 → The Dodo Nest → Swimming pool level 1 →  Hotel level 5 (4 stars) →
    The Ship level 5 → The Workshop level 5 → Garden patch 3 & Restaurant level 5 → Swimming pool 2 → Spa level 1 → Hotel level 6 (5 stars) →
    The Ship level 6 → The Workshop 6 → Garden patch 4 & Restaurant level 6 → Swimming pool 3 → Spa level 2 → Hotel level 7 (6 stars) →  The Workshop level 7 → Garden patch level 5 & Restaurant level 7 → Swimming pool level 4 → Spa level 3 → Hotel level 8 (7 stars) 


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  • ForumSupportForumSupport Forum Dweller ForumSupportComments: 1307 Super Moderator
    Hello SuperCity....first I have been meaning to write to you and thank you for putting in the search for buildings.  Sometimes it can be like finding a needle in a haystack when you have buildings throughout several lands.  This option has come in handy for me several times. 

    I must be blind as a bat, I cannot figure out how to upgrade my jewellers stall as it says I have to complete a work bench.  Could you please help with this?  Thank you so much, and keep up the good work. 
    You can learn all about the sands in the description :) There are 2 pages you should read. 
    https://forums.playkot.com/en/discussion/141301/sands-part-3-new-adventures-part-1#latest

    https://forums.playkot.com/en/discussion/141302/sands-part-3-new-adventures-part-2#latest



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  • ForumSupportForumSupport Forum Dweller ForumSupportComments: 1307 Super Moderator
    So what happens when in the most recent Sands quest the caravan times out and goes out anyway not fully loaded?  Do we get nothing and does it count for the quest step?  At least we can send the ship out in The Bay ourselves whethor loaded or not.  We are destined to fail this quest.
    If it goes empty then you get nothing and it does not count as sending a caravan. You must fill it and send it yourself for it to count. 


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  • ForumSupportForumSupport Forum Dweller ForumSupportComments: 1307 Super Moderator
    Amethyst said:
    Why aren’t any of my residences purchasable? I have even spent real money to increase my population only to have my residences say I need need to increase to buy. All of the residences are greyed out and I’m very irritated that I had to dish out real cash and still can’t get what I need.
    Good question :) You need to raise your population cap, you do this by buying and building infrastructure buildings and doing super events (located on the neighbor bar beside the mailbox) 


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  • Hi :smile: I had 1 superbucks on my account today but as I was playing, I noticed that my superbucks went from 11 to 3 bucks which I do not understand. Has this happened to anyone else? I always sign in everyday to make sure everything is running smoothly so that's why I am even more puzzled about this. I have not been upgrading anything which may cost or spending any money so I am pretty frustrated about this happening. 

    Also, where can I find the Casino ? I've been trying to find it but can't. 
    @EddaKolburnMetusalemsdottir Have a look in the help center at the top of your game :)  https://playkot.helpshift.com/a/supercity/?s=faq-buildings-decor&f=how-to-get-a-casino&p=web

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  • Tammy LandrumTammy Landrum Tammy LandrumComments: 3
    edited September 16
    I can't remember why but at one time we were allowed to change color/decorate one of our flower kiosk I loved my green building . IF you could bring that back it would be nice . If I would have known it would turn back red when I upgraded I would have chose a different  one  :(  UPDATE Just found it in storage YAY I can decorate another one. Still would be cool if we could do this to other buildings 
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  • ForumSupportForumSupport Forum Dweller ForumSupportComments: 1307 Super Moderator
    I can't remember why but at one time we were allowed to change color/decorate one of our flower kiosk I loved my green building . IF you could bring that back it would be nice . If I would have known it would turn back red when I upgraded I would have chose a different  one  :(  UPDATE Just found it in storage YAY I can decorate another one. Still would be cool if we could do this to other buildings 
    You could win them in the halloween chests last year :) 


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  • Is it possible to make a second account and start the city from new... without loosing the existing one. My son would like to play it on my mobile, but i dont find a way that doesnt involve my existing town.  His city can be connected with his fb profile. Is there a problem in this? How can we make this? Thanks in advance...
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  • ForumSupportForumSupport Forum Dweller ForumSupportComments: 1307 Super Moderator
    Is it possible to make a second account and start the city from new... without loosing the existing one. My son would like to play it on my mobile, but i dont find a way that doesnt involve my existing town.  His city can be connected with his fb profile. Is there a problem in this? How can we make this? Thanks in advance...
    The mobile game and the facebook game are two different games and they do not sync so if your son wants to play on the mobile he will have to start at level 1, :) 


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  • Erna JoErna Jo Erna JoComments: 4
    I cannot participate in the new Fall Festival because I need fine cloth from the Bay workshop, and I am nowhere close to the next upgrade. Also, I cannot afford to buy the articles I need every time. I love Supercity, but why should I continue playing if I cannot participate in challenges and events? I feel like I am disqualified before I could even start. What do I do now?
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  • We need a quest that is enjoyable, not one where half the players do not do, like the current quest! any players do not have things in sands or bay that is needed.
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  • Marne57Marne57 Marne57Comments: 1
    What level does the spa need to be to produce gift certificates and skin scrub?
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  • I am a bit frustrated because in the fall festival, you have to have the upgraded spa and pool for certain things and I am no where  near getting this done so therefore I can not complete my quest. FRUSTRATED.....I wish the quests would be a little bit more lenient in what we have to make....I am about ready to say just forget it, forget SuperCity and I have been playing a long time. 
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